Here are our answers to the questions frequently asked by our guests. If there is anything else you need to know please feel free to contact us.

Kanaani Resthouse is located in the part of town called “Kialilo” which is fairly above downtown level. That means you want to take a taxi for heading there. Taxis are waiting for you directly at the bus stand and you get them for little money – we will give you the current rates if you ask in advance. The taxi ride takes less than ten minutes.

The location of our hotel rewards with a magnificent view of the mountains and a part of village life. Furthermore it’s the perfect starting point for your trip to famous Irente View Point and all the other places to be discovered during your stay.

For drawing cash you find an ATM in town at the post office. This one accepts only VISA – so be sure you have a VISA card at hand. Now and then the ATM is out of order. So you might better be prepared with some cash in your pocket.

We kindly ask you not to wash your clothes in your room. We offer you two alternatives:

  1. You can wash your clothes yourselves in our basins behind the kitchen.
  2. We do the laundry for you. For that, you give us your clothes directly on your arrival day. After two nights they should be dried. If you stay longer, simply put the clothes on the bathroom floor. Then we take them and bring them back to you once they have dried. We charge this service based on the amount of clothes – just contact us on it.

If you want to go downtown afoot you will need about 20 minutes, your way back to the hotel could take half an hour. Many of our guests prefer choosing a motorcycle taxi (“bodaboda”) for their way back – it’s very little money.

The location of our hotel rewards with a magnificent view of the mountains and a part of village life. Furthermore it’s the perfect starting point for your trip to famous Irente View Point and all the other places to be discovered during your stay.

You’ve got us! There are no ostriches in the Usambara Mountains. We took this picture in the Dar Es Salaam Zoo – and we like it so much …

We are very flexible with payment and accept US-Dollars as well as Euros and Tanzanian Shillings. You can pay in advance by transferring the amount invoice on our bank account in Germany. You can pay cash after your stay. Or you can pay via PayPal. Please ask for details.

ATM: For drawing cash you find an ATM in town at the post office. This one accepts only VISA – so be sure you have a VISA card at hand. Now and then the ATM is out of order. So you might better be prepared with some cash in your pocket.

US Dollars: Please be sure that you only use US Dollar bills not issued before 2006, for banks in Tanzania do not accept older ones. As for handling and exchange rate reasons Kanaani Resthouse only accepts $100, $50, $20 and $10 bills.

Directly across from the bus station you’ll find NMB Bank where you can change your US-Dollars. Please be sure that you only use US Dollar bills not issued before 2006, for banks in Tanzania do not accept older ones.

Note: You cannot draw cash with your credit card from the ATMs at NMB bank. For that you take the ATM at the post office. It does only accept Visa.

For some technical reasons we can’t provide WiFi at Kanaani’s. But you can easily help yourself:

  1. Get a local SIM card – in our experience Vodacom works best for Lushoto.
    • This is easy to get at the airport
    • … or in Lushoto. There is a Vodacom shop directly located at the bus stand
  2. The staff in the shop will be happy to assist you with charging your SIM card with online credit.
  3. With this online credit you can access to the internet with your mobile phone.
  4. And you can use your mobile phone as a hotspot for your laptop computer.

This is easy to do, it works perfectly and you can access the internet all over Tanzania without the need of paying any roaming fees.